Outbound Call Center

Embtel IT Solutions provides Outbound Telemarketing Services which comprises of an innovative Call Center Setup, which enable us to make successful marketing calls for your products and services. Each Outbound Call is recorded so as to ensure that the quality of the Outbound Calls made from the Call Center, are not deteriorated at any stage of the ongoing conversation between the agent and the prospect customer. Our experience and expertise in handling Outbound Call Center Services makes it possible to successfully accomplish, each project we undertake for marketing and sales of the products and services, offered by you.

Appointment Scheduling : -
Appointment setting has been the keystone of generating new business avenues. It is the most qualified business-to-business communication medium, which requires a detailed administrative program to ensure that the appointments are scheduled, by each field representative in an ingenious manner.

Product/Service Promotion : -
We have a state-of-the-art Outbound Call Center Infrastructure, which enables the companies associated with us, to be assured of solution-based approach, which meets its telephonic and e-commerce needs, related to a particular product campaign, and its successive promotion.

Market Research & Survey : -
Our mission is to provide its clients with informations which can be put to use, immediately for making critical business or organizational decisions. Our goal is to offer outstanding performance in every project or campaign, undertaken by us.

Inquiry Handling : -
The Inbound Call Centers are built with the purpose of having an information center, which handles all sorts of inquiries, made by the customers. Information Center have all the informations required for answering the Inbound Calls made by the customers and the professionals handling these calls, have thorough understanding of the products or services, offered by your company.

Mortgage Lead Generation : -
We provide integrated process outsourcing solutions to the mortgage banking industry, especially in the Exclusive Lead Generation Loan origination process, with the help of an integrated technology and operation service delivery models.

Toll Free Services : -
Inbound Toll Free Service refers to managing the toll free phone service and voice broadcasting campaigns of the organizations, online. ?Providing a toll-free number to extract the informations of your product and services, is the most popular advertising and marketing strategy, adopted by major companies in the current marketplace.

Sales and Marketing : -
Our comprehensive Internet Sales & Marketing services ensure that we generate significant revenues for our clients and provide them with an increased Return On Investment as early as possible. We undertake sales and marketing campaigns, using different strategies like

E-mail Follow Up : -
Outbound call centers specialize in increasing business conversion rate, maximizing campaign effectiveness and build stronger customer relationships through direct mail follow-up.

Voice Broadcast : -
Voice broadcasting is the delivery of a pre-recorded voice message to a live person, answering machine or both. It is, by far, the most cost effective means, used for reaching your customers, employees, groups or prospects.